What information do we collect?
We only collect information from you when you register on our site, place an order or donation, subscribe to our newsletter, respond to a survey, fill out a form or complete an adoption application. When ordering or donating on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To process transactions
- To personalize your experience
- To improve our website
- To improve customer service
- To administer a contest, promotion, survey or other site feature
- To send periodic emails
- To process an adoption application
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the product or service requested.
The email address you provide for donating, adopting or order processing, will only be used to send you information and updates pertaining to your requested service or to send you periodic newsletters and updates about our organization.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order.
We offer the use of a secure server for all financial transactions. All supplied sensitive/credit information is transmitted via secure technology and then encrypted into our payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.
Does our website use cookies?
The only portion of our site that uses cookies is if you were to click the “Save and Continue” button while completing a Foster or Adoption application. The cookie is placed to save your information, allowing you to return where you left off.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Children’s Online Privacy Protection Act Compliance
We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
This policy was last modified on 09/14/2025.
Contacting Us
If there are any questions regarding this privacy policy you may contact us at:
Second Chance Pet Adoptions
6003 Chapel Hill Road, Suite 133
Raleigh, NC 27607-5148
secondchance@secondchancenc.org
919-851-8404
